1.1 We are committed to safeguarding the privacy of our website
visitors; in this policy we explain how we will treat your personal
1.2 [By using our website and agreeing to this policy, you consent
SUBSEQUENTLY MAKE, IMMEDIATELY STOP ACCESSING OUR WEBSITE.
2.1 This document was created using a template from SEQ
3. Collecting personal information
3.1 We may collect, store and use the following kinds of personal
(a) [information about your computer and about your visits to and
use of this website (including [your IP address, geographical
location, browser type and version, operating system, referral source,
length of visit, page views and website navigation paths]);]
(b) [information that you provide to us when registering with our
website (including [your email address]);]
(c) [information that you provide to us for the purpose of
subscribing to our email notifications and/or newsletters (including
[your name and email address]);]
(d) [information that you provide to us when using the services on
our website, or that is generated in the course of the use of those
services (including [the timing, frequency and pattern of service
(e) [information relating to any purchases you make of our [goods /
services / goods and/or services] or any other transactions that you
enter into through our website (including [your name, address,
telephone number, email address and card details];]
(f) [information that you post to our website for publication on
the internet (including [your user name, your profile pictures and the
content of your posts]);]
(g) [information contained in or relating to any communications
that you send to us or send through our website (including [the
communication content and meta data associated with the
(h) [any other personal information that you choose to send to us;
3.2 Before you disclose to us the personal information of another
person, you must obtain that person's consent to both the disclosure
and the processing of that personal information in accordance with
4. Using your personal information
4.1 Personal information submitted to us through our website will
be used for the purposes specified in this policy or on the relevant
pages of the website.
4.2 We may use your personal information to:
(a) [administer our website and business;]
(b) [personalise our website for you;]
(c) [enable your use of the services available on our website;]
(d) [send you goods purchased through our website;]
(e) [supply to you services purchased through our website;]
(f) [send statements, invoices and payment reminders to you, and
collect payments from you;]
(g) [send you non-marketing commercial communications;]
(h) [send you email notifications that you have specifically
(i) [send you our email newsletter, if you have requested it (you
can inform us at any time if you no longer require the newsletter);]
(j) [send you marketing communications relating to our business [or
the businesses of carefully-selected third parties] which we think may
be of interest to you, by post or, where you have specifically agreed
to this, by email or similar technology (you can inform us at any time
if you no longer require marketing communications);]
(k) [provide third parties with statistical information about our
users (but those third parties will not be able to identify any
individual user from that information);]
(l) [deal with enquiries and complaints made by or about you
relating to our website;]
(m) [keep our website secure and prevent fraud;]
(n) [verify compliance with the terms and conditions governing the
use of our website [(including monitoring private messages sent
through our website private messaging service)]; and]
4.3 [If you submit personal information for publication on our
website, we will publish and otherwise use that information in
accordance with the licence you grant to us.]
4.4 [Your privacy settings can be used to limit the publication of
your information on our website, and can be adjusted using privacy
controls on the website.]
4.5 [We will not, without your express consent, supply your
personal information to any third party for the purpose of their or
any other third party's direct marketing.]
4.6 [All our website financial transactions are handled through our
payment services provider, [Paypal.com]. You can review the
information with our payment services provider only to the extent
necessary for the purposes of processing payments you make via our
website, refunding such payments and dealing with complaints and
queries relating to such payments and refunds.]
5. Disclosing personal information
5.1 Financial transactions relating to our websites and services
are handled by our payment services providers, PayPal, Braintree and
Sage Pay. We will share transaction data with our payment services
providers only to the extent necessary for the purposes of processing
your payments, refunding such payments and dealing with complaints and
queries relating to such payments and refunds. You can find
information about the payment services providers' privacy policies and
practices at https://www.paypal.com/en/webapps/mpp/ua/privacy-full.
5.2 In addition to the specific disclosures of personal data set
out in this Section 3, we may also disclose your personal data where
such disclosure is necessary for compliance with a legal obligation to
which we are subject, or in order to protect your vital interests or
the vital interests of another natural person.
6. International data transfers
6.1 Information that we collect may be stored and processed in and
transferred between any of the countries in which we operate in order
to enable us to use the information in accordance with this policy.
6.2 [Information that we collect may be transferred to the
following countries which do not have data protection laws equivalent
to those in force in the European Economic Area: [the United States of
America, Russia, Japan, China and India].]
6.3 [Personal information that you publish on our website or submit
for publication on our website may be available, via the internet,
around the world. We cannot prevent the use or misuse of such
information by others.]
6.4 You expressly agree to the transfers of personal information
described in this Section 6.
7. Retaining personal information
7.1 This Section 7 sets out our data retention policies and
procedure, which are designed to help ensure that we comply with our
legal obligations in relation to the retention and deletion of
7.2 Personal information that we process for any purpose or
purposes shall not be kept for longer than is necessary for that
purpose or those purposes.
7.3 Notwithstanding the other provisions of this Section 7, we will
retain documents (including electronic documents) containing personal
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing
or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights
(including providing information to others for the purposes of fraud
prevention and reducing credit risk).
8. Security of your personal information
8.1 We will take reasonable technical and organizational
precautions to prevent the loss, misuse or alteration of your personal
8.2 We will store all the personal information you provide on our
secure (password- and firewall-protected) servers.
8.3 [All electronic financial transactions entered into through our
website will be protected by encryption technology.]
8.4 You acknowledge that the transmission of information over the
internet is inherently insecure, and we cannot guarantee the security
of data sent over the internet.
8.5 [You are responsible for keeping the password you use for
accessing our website confidential; we will not ask you for your
password (except when you log in to our website).]
9.1 We may update this policy from time to time by publishing a new
version on our website.
9.2 You should check this page occasionally to ensure you are happy
with any changes to this policy.
9.3 [We may notify you of changes to this policy [by email or
through the private messaging system on our website].]
10. Your rights
10.1 You may instruct us to provide you with any personal
information we hold about you; provision of such information will be
(a) the payment of a fee (currently fixed at US $10); and
(b) the supply of appropriate evidence of your identity [(for this
purpose, we will usually accept a photocopy of your passport certified
by a solicitor or bank plus an original copy of a utility bill showing
your current address)].
10.2 We may withhold personal information that you request to the
extent permitted by law.
10.3 You may instruct us at any time not to process your personal
information for marketing purposes.
10.4 In practice, you will usually either expressly agree in
advance to our use of your personal information for marketing
purposes, or we will provide you with an opportunity to opt out of the
use of your personal information for marketing purposes.
11. Third party websites
11.1 Our website includes hyperlinks to, and details of, third
11.2 We have no control over, and are not responsible for, the
privacy policies and practices of third parties.
12. Updating information
12.1 Please let us know if the personal information that we hold
about you needs to be corrected or updated.
13. Cookies used by our service providers
We use Google Analytics to analyse the use of our website. Google
Analytics gathers information about website use by means of cookies.
The information gathered relating to our websites is used to create
available at: https://www.google.com/policies/privacy/.
14. Managing cookies
14.1 Most browsers allow you to refuse to accept cookies and to delete
cookies. The methods for doing so vary from browser to browser, and
from version to version. You can however obtain up-to-date information
about blocking and deleting cookies via these links:
- https://support.google.com/chrome/answer/95647?hl=en (Chrome);
- http://www.opera.com/help/tutorials/security/cookies/ (Opera);
- https://support.apple.com/kb/PH21411 (Safari); and
14.2 Blocking all cookies will have a negative impact upon the
usability of many websites.
14.3 If you block cookies, you will not be able to use all the
features on our websites.
14.4 Deleting cookies will have a negative impact on the usability
of many websites.
15. Our details
15.1 You can contact us
- by email, using any email address published on our websites from
time to time.